A selection of Apple Stores in the U.S. are open as of this week, but there are some restrictions. About 100 or so Apple Stores are re-open, for a total of around 130 stores in the country.
Locations in California, Nevada, New Mexico, Florida, New York, Ohio, Tennessee, Texas, Utah, Georgia, Indiana, Kansas, Kentucky, Michigan, Missouri, Arizona, Oregon, Virginia, and Wisconsin are now open.
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A restricted re-opening means you will be able to do curbside service only, You’ll also be able to be able to pick up online orders, and pick up and drop off your devices to the Genius Bar.
This will provide a totally different Apple Store experience for customers. Once customers are allowed inside, Apple’s new safety guidelines will include performing temperature checks on every visitor, limiting store occupancy, and requiring customers to wear a face mask before entering.
Stores were shuttered in the U.S. for two months, but the company still managed to make billions in profits during that time. The company reported $58.3 billion in revenue for the second quarter of 2020, which is actually a 1% increase from last year. Store closures didn’t make too much of an impact the Apple’s sales, but it has definitely affected its device support.
The company’s technical support team, the Genius Bar, has been able to conduct face-to-face chats with customers. Apple is, however, offering online support for those who need assistance with their devices, but these new store re-opening will give more customers some peace of mind in the event they need their devices fixed.