A Sales Lesson Learned From an Excruciatingly Painful Experience – Jill Konrath

As a salesperson, do you truly understand the customer experience you offer? Sometimes it takes being put in your customers’ shoes to understand what it feels like to switch vendors or products. It’s stressful! In the final part of this three-part video series with sales expert, Jill Konrath, Jill takes us through her experience changing CRM systems. Watch the video to hear about the takeaways Jill got from switching seats from “vendor” to “customer.”