Published on February 9, 2017
Having empathy is critical to the design process. Understanding how that differs from sympathy is even more powerful. Explore how this develops into participatory, insightful design. aka.ms/inclusivetoolkit
){kind=link}
Having empathy is critical to the design process. Understanding how that differs from sympathy is even more powerful. Explore how this develops into participatory, insightful design. aka.ms/inclusivetoolkit