IT consulting firm builds client trust with online face-to-face meetings using GoToMeeting HDFaces04:33

Cornerstone Technologies, a Silicon Valley IT consulting firm with clients across the country, builds solid relationships with its clients using GoToMeeting HDFaces for high-quality video web conferencing. “Our organization prides itself on integrity and trust, and that requires building a solid relationship with our clients,” says Eugene Alfaro, director of IT Professional Services. “Having HD quality within our video conferencing allows us to be able to see each other — see the eyes, the movements, the body language — in a way that engenders trust. Because we can see each other in high quality, it’s as if we are face-to-face with our clients. . . It’s as close to being there as possible, but now the customers themselves have freedom and liberty with their time. They don’t have to deal with receiving us in the lobby, finding a conference room or even themselves trying to schedule their team members to all attend together.”