Google apologies for Aadhar toll-free no coding to Android

Published on August 7, 2018

On Friday, Google has admitted that it is their mistake as they have inadvertently coded Unique Identification Authority of India (UIDAI) helpline numbers into the smartphones. The company has apologized for the concerns which are raised for the smartphone users which are across the country.

It is seen that about thousands of Android users have registered their complaints about that UIDAI’s toll-free helpline numbers are added to the phonebook memory which is by default. Users too started to post this on Tweeter so that other users will also know about the same. After a while, Google in its official tweeter account tweeted that. Google has said that there will be no unauthorized access to the phones of such users. The internal review has been revealed that in the year 2014, the UIDAI helpline number with the 112 distress helpline number was inadvertently coded with the SetUp wizard of the Android release that has been given to OEMs which will be used in India. As the number is being listed on the user’s contact list, they get transferred to the contacts on any type of new device.

The company has added by saying that this is not any type of security issue. There is no need to panic, and the company assured every user that this is not any kind of unauthorized access to the Android devices; the users can also manually delete the number from the devices. The company said that in future Setup wizard it would be fixed.  The technicians of the company are now working to fix this issue which will be released in the next few weeks over the OEMs.

Earlier, Aadhar-issuing authority UIDAI said that it had not asked any phone maker or any telecom service provider to include the toll-free number on the mobile phones. Telecom operators body COAI said that none of the members had ever pre-loaded any type of unknown number on any mobile phone.

Google’s statement comes as a massive relief for the phone users who are in shock over finding the Aadhar number in their phone book. This statement has come close on the heels of the Telecom Regulatory Authority of India (TRAI) Chairman R.S. Sharma’s Open Aadhar challenge to all the critics as well as hackers. In this challenge, he said that to take out the personal information about him from the Aadhar.

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