Why is WhatsApp not working?

Published on January 1, 2018

Popular chatting platform WhatsApp stopped working on a number of smartphones yesterday. The company had already warned its users that they will no longer be supporting aging mobile phone platforms from December 31st, 2017 onward. Therefore, if your mobile phone is based on an age-old operating system such as BlackBerry OS or Windows 9, then the good chance is your WhatsApp has stopped working.

According to a report published by Express, the Facebook-owned platform has ceased to exist on the following given operating systems: BlackBerry OS, BlackBerry 10, Windows Phone 8.0 and older. The company had originally told its users that they plan on ending support for aging mobile platforms by the end of 2016.

The company later updated the information list and extended the deadline until December 31st, 2017. The company announced that “because we will no longer actively develop for these platforms, some features may stop functioning at any time,” they are ending support for the same.

Apart from this, the platform has been struck with connectivity problems specifically in European regions last night. A VentureBeat report, citing information provided by Down Detector, suggested that major service problems were primarily concentrated in England and Netherlands along with some parts of central Europe.

The problems with the app’s service started showing up at around 9 a.m. PT. This is not the first time that the Facebook-owned chatting platform has experienced this problem. Earlier in May, WhatsApp users based in the United States reported that they were not able to activate the application at all. This has been a universal problem with WhatsApp. The company takes merely a couple of hours to resolve the problem, however, it ends up causing a lot of inconvenience to users nonetheless.

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