Now, switch mobile phone provider through a free text

Published on December 19, 2017

Ofcom has reportedly announced significant reforms on Monday, 18th December 2017. One of them even affects the mobile provider sector, in a right way. Following the implementation of the change, smartphone users will no longer have to fret the process of switching their cellular providers. They could soon turn their mobile phone providers into a simple text message.

Image Source- Ofcom

According to a report by Mirror, Ofcom conducted a research recently that suggested that approximately thirty-eight percent mobile switchers experienced at least one major problem during the process. Moreover, seven out of ten experienced at least some of the other type of difficulty. The most significant hurdle that most mobile switchers encountered was having to communicate with the representative of the current provider. Answering their attempts to persuade you to say, is just another issue faced by most mobile switchers.

The latest rules by Ofcom are going to be implemented from 1 July 2019 onward. As mentioned previously customers will be able to switch their mobile providers through the means of a simple text message. After replying to the text message, users will receive a code on their smartphones. This code will be valid for about thirty days. The code needs to be passed on to the new provider immediately, who will make the arrangement and automatically switch your mobile plan on their provider in a day’s time.

The provider is required to detail out all the essential information, which includes, termination charges, outstanding handset costs, credit balances and so on. The new rules provided by Ofcom will ban all those mobile providers who will charge money from users even after the notice period runs out. “Too many people are put off by the hassle of switching mobile provider. Our changes will make it quicker and easier for mobile phone users to get a better deal,” Ofcom’s director, Lindsey Fussell said.

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